Frequently asked questions

Je zoekt op bestemming, kiest de boot, jetski of activiteit die bij je past en boekt direct online. Ons systeem is gekoppeld aan de agenda van de lokale verhuurpartner, dus je ziet meteen de actuele beschikbaarheid en ontvangt direct een boekingsbevestiging.

Ja. Naast boten en jetski’s boek je via Ghesia ook wateractiviteiten zoals snorkelen, duiken, de bananenboot, parasailing, flyboarden, waterskiën en SUP of kajak. Je boekt op dezelfde manier: kies je bestemming en datum, en reserveer direct bij een gecontroleerde lokale partner. Voor activiteiten heb je geen vaarbewijs nodig; een instructeur of crew begeleidt je. Bekijk alle activiteiten →

You rent from the rental partner. Ghesia is an online booking platform: we confirm your booking, receive your payment on behalf of the local rental partner and provide our customer service. The rental agreement for the boat or jet ski is concluded directly between you and that rental partner; Ghesia itself is not a rental company. You always see which rental partner it is before booking. More about this in articles 4 and 5 of our General Terms (NL).

No. Ghesia does not own any boats or jet skis. We work with local rental partners who own the vessels or are authorised to use them. Before admitting them, we check their licences and proof of insurance. Read more on our page about trust, safety & insurance.

Ghesia focuses on popular beach destinations worldwide, from the Mediterranean to the Caribbean. This winter the focus is on sunny destinations such as Curaçao, Aruba, Bonaire and Dubai. We keep adding new local rental partners; on our destinations page you can see for each destination whether you can already book directly. Is your destination not listed yet? Let us know, and we will gladly help you look.

Each boat and jet ski has a maximum number of people, depending on the type, size and the rental partner’s local safety regulations. You can easily filter by group size on our search page; the exact maximum is always shown before you book.

Certainly. For special occasions we have dedicated overviews with suitable boats and packages, for example for boat parties and company outings on the water. For larger groups, feel free to contact us in advance and we will help you find the best option.

Ja, na het afronden en betalen van je boeking ontvang je direct een bevestiging per e-mail met de gegevens van de verhuurpartner, het gekozen vaartuig, datum, tijd en locatie, de annuleringsvoorwaarden en de overige voorwaarden van de verhuurpartner. Klopt er iets niet? Neem dan direct contact met ons op.

That depends on the type of boat or jet ski and the destination. Smaller motorboats often don’t require a licence, while jet skis and larger boats usually do – if in doubt, choose an option with a skipper. See our page what you need to go boating for an overview; the exact requirement for your booking is always listed with the vessel.

The minimum age to drive a boat or jet ski yourself is usually between 16 and 18, depending on the country and the type of vessel. Younger children are often welcome as passengers or on a trip with a skipper, provided they are responsibly supervised by an adult.

Always bring a valid ID and, if required for your boat or jet ski, your boating licence. Some rental partners also ask for your booking confirmation and a credit card or cash for the deposit.

Veiligheid staat voorop. Is varen volgens de verhuurpartner niet veilig of niet toegestaan, dan kies je zelf: kosteloos omboeken naar een andere datum of tijd, of je volledige bedrag terug. Dat geldt altijd, ook als de annuleringsvoorwaarden van de verhuurpartner iets anders zeggen. Meer hierover op onze pagina Cancellation policy.

The price you see is the total price, including all mandatory costs and including the local VAT and taxes paid by the rental partner. You do not pay Ghesia any separate service fee: we receive a commission from the rental partner. Any costs you may pay on site, such as a deposit, fuel (if not included) or extra hours, are always stated before you book.

You pay securely online via Mollie, a Dutch payment service provider supervised by De Nederlandsche Bank (the Dutch central bank). You can choose from iDEAL | Wero, credit card (Visa and Mastercard), Bancontact, Belfius, Pay by Bank and Klarna. Ghesia does not store full bank or card details. The total price you see is what you pay: no booking or service fees are added. Any deposit is usually paid on site to the rental partner; this is always stated in advance with the boat or jet ski.

After payment you will receive a proof of payment in your confirmation email. It states that Ghesia received the amount as an intermediary on behalf of the rental partner. Because you rent the boat or jet ski from the rental partner, this is not an invoice from Ghesia and we do not charge Dutch VAT; the price includes the local VAT that the rental partner pays in the country of rental. Do you need an invoice, for example for your employer or a company outing? Email us at info@ghesia.com, and we will arrange it for you with the rental partner.

Voor elke boot, jetski of tocht gelden de annuleringsvoorwaarden van de verhuurpartner. Je ziet ze vóór het boeken bij het vaartuig en ze staan in je bevestiging. Alle details lees je op onze pagina Cancellation policy and in article 7 of our General Terms (NL).

Nee. Het wettelijke herroepingsrecht van 14 dagen geldt niet voor het huren van een boot of jetski of een activiteit op een vaste datum (artikel 6:230p Burgerlijk Wetboek). Daarom gelden de annuleringsvoorwaarden van de verhuurpartner. Voor een online gekochte cadeaubon heb je wel 14 dagen bedenktijd, zolang je de bon nog niet hebt gebruikt.

Many rental partners ask for a deposit on site as security against possible damage. The amount is stated before you book. The deposit is handled directly between you and the rental partner. After a trip without damage, you get it back in line with the rental partner’s terms.

If you are more than 30 minutes late without notice, or don’t show up, this counts as a last-minute cancellation and you will not receive a refund. If you are less late, your rental time may be shortened. Running late? Let us or the rental partner know as soon as possible.

Our rental partners are required to insure their boats and jet skis according to local regulations and provide us with proof of this every year. Ask the rental partner about the exact cover, the excess and the deposit.

Ghesia is a booking platform and not a rental company, carrier or tour operator. The rental and the trip are the responsibility of the rental partner; you are liable for any damage you cause yourself. Ghesia is not liable for damage, injury or loss during or resulting from the use of the vessel. The full terms are set out in articles 10 and 11 of our General Terms (NL).

Water sports involve risks. Check for yourself whether your travel, accident and liability insurance provides sufficient cover for water sports; Ghesia does not currently offer its own insurance. When booking, also ask which insurance applies to the vessel itself.

Always report damage, defects or an incident to the rental partner immediately, and to the local authorities where necessary. Damage to the vessel or to third parties is settled between you and the rental partner, in accordance with the rental agreement and the applicable insurance. Ghesia is not a party to this, but is happy to help you get in touch.

Ghesia processes your data carefully and solely to handle your booking, to assist you and (with your consent) to inform you about relevant offers. Under the GDPR you have the right to access, correct and delete your data, among other rights. Read all the details in our privacy policy.

Yes, we use functional cookies and (with your consent) analytics and marketing cookies to make the platform work well and improve it. You can change your preferences at any time; read more in our cookie policy.

Email your complaint as soon as possible to info@ghesia.com. You will receive a substantive response within 14 days. If the complaint concerns the rental itself, such as the condition of the vessel, we forward it to the rental partner and help you find a solution.

The legally binding terms can be found in our General Terms (NL), our privacy policy and our cookie policy, supplemented by the rental partner’s terms that you see when booking.

No problem! Our team is here for you seven days a week. Please get in touch with us and we will be happy to help.